Privacy policy
Last updated: September 3, 2026
This Privacy Policy explains how Nuvareqo, operated by Nuvareqo FZE collects, uses, and protects personal information when you visit or make a purchase through our online store.
Information We Collect
When you visit our store, place an order, contact us, or otherwise interact with our services, we may collect information such as:
- Name
- Billing address
- Shipping address
- Email address
- Telephone number, if provided
- Payment and transaction information
- Order information
- Information you provide when contacting customer support
- Device and technical information
- IP address
- Information about how you interact with our website
How We Use Your Information
We may use personal information to:
- Process and fulfill orders
- Process payments
- Deliver products
- Provide customer support
- Communicate with you regarding your orders
- Process returns and refunds
- Prevent fraud and unauthorized transactions
- Maintain and improve our website
- Comply with legal and regulatory obligations
- Protect our rights and the security of our services
Where permitted by law and where applicable, we may also use information for marketing and promotional communications.
Payment Information
Payments are processed through payment providers and payment-processing services.
Nuvareqo does not generally have access to complete payment card information when payment is processed through third-party payment providers.
Payment providers may process your information according to their own privacy policies.
Shopify
Our online store is powered by Shopify, which provides the ecommerce infrastructure used to operate our store, process orders, and provide related services.
Shopify may process personal information in connection with the operation of our store and services.
Cookies and Similar Technologies
Our store may use cookies and similar technologies to:
- Operate essential website functions
- Remember preferences
- Understand website usage
- Improve store performance
- Support advertising and marketing activities where applicable
You may be able to control or manage cookies through your browser or device settings.
Sharing Personal Information
We may share personal information with service providers and business partners when reasonably necessary to operate our store and provide services to you.
These may include providers involved in:
- Payment processing
- Order fulfillment
- Shipping and delivery
- Website hosting and technology
- Customer support
- Fraud prevention
- Analytics and marketing, where applicable
We may also disclose information when required by law or when reasonably necessary to protect our legal rights, customers, business, or property.
International Data Transfers
Because our business is located in the United States and we may work with service providers located in different countries, your personal information may be processed or transferred internationally.
Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling transactions, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including rights to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Object to or restrict certain processing
- Request portability of certain information
- Withdraw consent where processing is based on consent
- Lodge a complaint with a relevant data protection authority
To exercise applicable privacy rights, contact support@nuvareqo.com.
We may need to verify your identity before completing certain requests.
Children's Privacy
Our store is not intended for children who are not legally permitted to make purchases online.
We do not knowingly collect personal information from children in violation of applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or services.
The updated version will be posted on this page with a revised "Last updated" date.
Contact
Nuvareqo FZE
4432211.01
Business Center, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates
Email: support@nuvareqo.com